# Partner Email Sync Portal Login When the email of a contact that has a **portal user** is changed and saved: - the user login is updated with the new (normalized) email, and - a password reset email is sent to the new address. A note is posted in the contact chatter with the result. ## Behaviour details - Only portal users are affected; internal users are never modified. - Empty or invalid emails are ignored (login is kept). - Changes that only differ in letter case do not trigger anything. - If another user already uses the new email as login, the change is blocked with an error message. - If the reset email cannot be sent, the login is still updated and the error is recorded in the chatter. - From the portal access wizard ("Grant portal access" / "Invite again") the login is synced but no reset email is sent, since the wizard sends its own invitation. - Use the context key `skip_portal_login_sync` to disable the behaviour (e.g. in imports). - Changing the login closes the user's open sessions.